Comments on: 8 How NOT to improve your Telephone Sales Technique http://phoneskillsecrets.com Improve Your Telephone Technique Tue, 06 Jan 2009 07:21:03 +0000 http://wordpress.org/?v=2.6.2 By: Kris Fuehr http://phoneskillsecrets.com/how-not-to-improve-your-telephone-sales-technique/#comment-4 Kris Fuehr Mon, 06 Aug 2007 05:30:46 +0000 http://phoneskillsecrets.com/8-how-not-to-improve-your-telephone-sales-technique/#comment-4 Here here! can we make it a standard for phone providers that they must invent a new recording and replace the "thank you for waiting, your call is important to us" message? May I be so bold as to suggest: Thank you for waiting. Our goal is to keep our prices affordable. So, we cannot invest in an abundance of staff to accomodate call volumes that spike from time to time. However, we do track our call volumes and will bring in more call staff when we see a consistent trend of call volumes longer than a few minutes. Thank you for your patience while we hire them. If you know someone looking for a job, please send them our way at . We're always looking for good employees to provide great service to our customers. Who knows, maybe our little community of marketers here can rid the world of annoyances such as the "your call is important to us" messages! -Kris Here here! can we make it a standard for phone providers that they must invent a new recording and replace the “thank you for waiting, your call is important to us” message? May I be so bold as to suggest:

Thank you for waiting. Our goal is to keep our prices affordable. So, we cannot invest in an abundance of staff to accomodate call volumes that spike from time to time. However, we do track our call volumes and will bring in more call staff when we see a consistent trend of call volumes longer than a few minutes. Thank you for your patience while we hire them. If you know someone looking for a job, please send them our way at . We’re always looking for good employees to provide great service to our customers.

Who knows, maybe our little community of marketers here can rid the world of annoyances such as the “your call is important to us” messages! -Kris

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